Older People / Frailty Services

Urgent Advice and Referral

Plymouth Hospital:

Acute Care Support Line for healthcare staff only:

Acute Care Support Line: 01752 437777 - From 8am to 8pm Monday to Friday

Frailty & Elderly (consultant of the day): 01752 431909

Torbay Hospital:

Contact details for alternative Devon Hospitals

Urgent Advice and Referral

North Devon Hospital:

Royal Devon and Exeter:

Acute Geriatrician: 07702 528762 (Mon-Fri 09:00-17:00)

Advice and guidance for care of the elderly, and admission avoidance

Red Flags

ED or 999 should continue to be used for life threatening injuries and illnesses.

Additional Information

This page provides service contact information for Urgent Older People / Frailty Services in the four Devon Acute Trusts. Information has been provided for patient accessible services and healthcare professional contact numbers for advice, guidance and potential referral.

Key Messages

  • This information has been provided to minimise Emergency Department referrals for patients where ED will add little value. ED referral is for any life or limb threatening illness or injury.
  • Units have redesigned services and workloads to support social distancing as much as possible for the safety of staff and patients.

Publication date: March 2021


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