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This information provides guidance on the management of Diabetes and Endocrinology patients across Western Devon during the Covid-19 pandemic. The information is based on national guidance from various national sources which includes regularly updated resources for patients and health care professionals.
Excellent information is available on:
All new routine referrals will be clinically triaged and will either be added to a waiting list or, if appropriate, A&G will be given.
Please ensure that a practice-based system is in place to check daily for returning referrals with A&G.
Prior to making a routine referral, please ensure that any appropriate Policy or CRG has been reviewed and that all the suggested investigations and management options have been considered.
Existing new and follow-up routine appointments have been cancelled and changed to telephone / video consultation where appropriate.
Please contact the endocrine consultant / registrar on call on bleep 81444 via University Hospitals Plymouth switchboard telephone: 01752 208282. This service is available between Monday to Friday 9AM to 5PM.
For urgent diabetes queries, please contact the diabetes nursing team on 01752 430113 Monday to Friday 9 am to 5 pm and Sat/Sunday 8am to 2pm.
Risk factors for face-to-face review will be decided on case by case basis. Reviews may be conducted telephonically or over video chat.
Mobile messaging may be used to communicate, including commercial applications where there is no practical alternative, or when there is a need to share information quickly (see NHSX advice)
Advice and Guidance services aim to maintain operation for urgent and non-urgent patients. This is through DRSS referral system which is reviewed everyday.
This guideline has been signed off by Western locality on behalf of the NHS Devon Clinical Commissioning Group
Publication date: April 2020Last updated: 17-11-2020