Ophthalmology Services

Urgent Advice and Referral

Urgent Care will continue to be provided in line with normal triage processes on a case by case basis. All these services can be accessed by primary care, community midwifery, and via ED.

Ophthalmology Services have triage facilities to support their ED services and are available for advice and making urgent appointments on the contact numbers below.

Plymouth Hospital:

For patients and healthcare staff the Ophthalmology triage line:

Monday – Friday, 08:30 to 18:00: 01752 439330

Saturday – Sunday, 09:00 to 13:00: 01752 439330

For healthcare staff only: All other times: On call ophthalmologist via switchboard: 01752 202082

plh-tr.reiuc@nhs.net

Torbay Hospital:

For healthcare staff only:

Monday – Friday, 8:00 to 18:00: 07818 562917

All other times: On call ophthalmologist via switchboard tel: 0300 456 8000 (local rate) or 01803 614567

tsdft.ophthalmology@nhs.net

Contact details for the other Devon Hospitals

Urgent Advice and Referral

North Devon Hospital:

For patients an answer phone service only: 01271 314181

For healthcare staff only: 

Monday – Friday, 8:00 to 20:00: 01271 322461

All other times: On call ophthalmologist via switchboard: 01271 322577

General urgent referrals: ndht.eyes@nhs.net

Royal Devon and Exeter:

For patients and healthcare staff the Ophthalmology triage line:

Monday – Saturday, 09:00 to 17:00: 01392 402399

For healthcare staff only: All other times the on call ophthalmologist via switchboard: 01392 411611

Red Flags

ED or 999 should continue to be used for life threatening injuries and illnesses.

Additional Information

This page provides service contact information for Urgent Ophthalmology Services in the four Devon Acute Trusts. Information has been provided for patient accessible services and healthcare professional contact numbers for advice, guidance and potential referral.

Key Messages

This information has been provided to minimise Emergency Department referrals for patients where ED will add little value. ED referral is for any life or limb threatening illness or injury.

Units have redesigned services and workloads to support social distancing as much as possible for the safety of staff and patients.

This information supplements information the patient may already posses through contact with community ophthalmology services. Please ensure the patient possesses the right contact information for any escalating health issues.

Publication date: March 2021

 

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